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"Their product offering is unique

And innovative and certainly gave me the

FLEXIBILITY I needed"

Fingershield Limited

So, call us now on 0161 431 6640 to discuss your needs. Once we've listened, we'll plan your campaign with you to get you guaranteed results.

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Company Information & Profile

We've detailed some of our services below so you can see the unique way we work for our clients ... and how our Pay Per Lead scheme works!

Inbound Call Centre or Call Answering

The lifeblood of any successful business involves a successful marketing plan.  DSC will ensure you do not miss those hard to generate sales opportunities.  Research shows as little as 20% of new customers will continue trying to speak to your sales team when they’re unsuccessful with 2 attempts.  This could be costing you £1,000’s in lost revenue.
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Appointment Setting & Lead Generation

Would you like more qualified Leads?  Are your Sales Team missing target?  We offer a guaranteed Return On Investment when generating Sales Leads for you.  After agreeing your target market and a qualifying criteria, we will book Sales Appointments for your team, under your company name.  If we don’t make the appointments you do not pay for our activity.  If the leads do not meet criteria, you do not pay for our activity and if the appointment does not go ahead, you do not pay for our activity.  Free your Team from mundane prospecting and let them to close more Sales.
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Customer Satisfaction Survey

We all know customer satisfaction is essential to the survival of every business. Most businesses spend more time and money attracting new customers than they do in keeping their existing ones.  In an increasingly competitive world, very few businesses see and hear every employee/client interaction and no business can read their clients minds.  Don’t wait until customer retention and new business conversion sink any lower.  A Customer Satisfaction Survey gives you an honest, impartial insight into your customers' needs, concerns and experiences, providing the basis for a strategy of outstanding customer service delivery and increased success.
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Employee Satisfaction Survey

High morale amongst your team is an essential ingredient for sustained growth in your business. Recruitment and training new staff is very expensive and time consuming.  Fighting Employee litigation can be even more draining on resource.  Don’t wait for employee attrition rates to soar.  An Employee Satisfaction Survey provides an honest, impartial insight into your employees needs, concerns, motivators and experiences, providing the basis for a strategy of outstanding employer/employee relations and increased success.
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Market Research

The results you gain from a market research project can save you £1,000’s on your marketing plan, product or services launch and will provide the data you need to maximise turnover and profits. It is a key factor to get advantage over competitors gather important information to identify and analyse the market need, market size and your competition.
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Data Cleansing

Poor data quality costs organisations £millions each year in wasted time, lost opportunities & unnecessary expense (Postage, Promotions, Brochures etc). Poor data management can lead to multiple systems, work duplication and wastage with conflicting or inaccurate information for the same products, services or people. Data scattered across different platforms is a challenge to consolidate and manage.  Save time and expense and ensure your sales promotions target the correct people, with an up to date and accurate database.
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Coach Your Team

Our directors boast over 40 years joint management and coaching experience, working for amongst others, Swinton insurance, RAC & Stockport Council.  They're passionate about Sales & the ways to maximise opportunity and increase sales conversion.  Our coaching increases turnover and profit margins AND staff morale.  NLP (Neuro-Linguistic Programming) will give your team incredible sales skills as well as fantastic life skills.  Discover the sales results we have delivered for our clients and invest in a 2 day Telesales Coaching Program for your team, they will thank you for it.
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'In-House' Outsource Telemarketing

As part of our unique approach to telemarketing, we offer an opportunity for part of our team to work in YOUR office for a pre agreed period of time (up to 30 days).  Whether you are looking for temporary addition(s) to your team or testing telemarketing for the 1st time, this is a fantastic opportunity to observe a professional and enthusiastic telemarketer on site, understanding the management and coaching techniques necessary to keep a telemarketing team upbeat and able to deliver fantastic results for your business.
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Up Sell  Cross Sell  Re-Sell 

While continuous planned prospecting for new customers is vital to the success of any business, many organisations neglect existing & previous customers.
A recent survey showed that the reasons why clients move their custom elsewhere:
    • 5% die or move away; 7% have a friend in the same business as you
    • 8% received a better offer from a competitor;
    • 15% had a poor experience with the company
    • A massive 65% that purchase from an alternative company do so because there was no contact from their existing supplier or they didn’t realise their existing supplier offered the goods/service they required.
Contact us now to find out why we guarantee a return on Investment and your clients and prospects are assured of 100% customer satisfaction.
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